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A Wake-Up Call for Theater and Exhibitor Marketing

Play Audio Blog
Lauren Schuster
Apr 11 2025
Written by Lauren Schuster

CinemaCon isn’t just an industry reunion. It’s a litmus test for who actually understands the future of theatrical marketing. I saw that firsthand last week at Caesar’s Palace, surrounded by studio executives, producers, theater owners, marketers, tech innovators—and yes, stars.

Studios brought out heavy hitters like DiCaprio, Cruise, Sweeney, De Armas, Grande, The Weeknd. The goal was obvious: remind us what theaters can do that streaming never will. 

The problem? The industry is still clinging to outdated marketing playbooks.

A Locked Room Doesn’t Sell a Global Experience

We previewed trailers for Wicked: For Good, F1, Jurassic World Rebirth, Superman, The Bride, and more. But outside of Disney, no studio allowed footage, photos or any form of sharing.

Theaters need buzz, and buzz doesn’t happen in a vacuum.

If you want fans to care, you have to let them in. You have to let them feel like part of the moment—not just consumers at the end of a long production cycle. If the hype never leaves the room, the marketing momentum never starts, even if you are getting industry folks up-to-date.

Using Our Time Wisely

The push for longer theatrical windows—45 to 60 days before streaming—is a win. That’s not just a scheduling change—it’s a strategic gift. More time means more story arcs, more audience touchpoints, and more chances to move the needle. This longer runway allows campaigns to evolve, build anticipation, and generate repeat visits—not just opening weekend buzz.

And now, the stakes are even higher. With China–which has oscillated between number one and two on the world’s largest film territories in the last 5 years–threatening to block U.S. film releases amid rising tariffs, domestic performance matters more than ever. Theaters and studios alike can’t afford to leave momentum on the table.

This moment demands more than tradition. It demands:

  • Prioritizing experience over ad volume
  • Launching original, fan-first content
  • Creating emotional buy-in before release day

It also means thinking beyond just what we’re showing to when and to whom. Theaters can’t just stack blockbusters and hope for the best. Scheduling has to align with real life.

For example, don’t feature Moana 2 at 10:15 p.m. on a school night.

Family-friendly films need accessible time slots. Diverse genres–action, drama, comedy, horror–need intentional rollout strategies based on audience behavior. What matters isn’t just what you’re marketing. It’s who you’re talking to, and how deeply you know them. 

We’ve Already Done This. And It Worked.

Since partnering with Regal Cinemas, Designsensory has proven that when you get the strategy right, fans don’t just show up—they stay loyal.

1. We Rebuilt Their Social Strategy Around the Fans

We overhauled Regal’s social media to speak to movie lovers, not just about movies. We started by auditing performance, analyzing data from a full year, and using Mosaic profiling to better understand how Regal’s audience behaves and what they care about.

2. We Created an Original Series That Built Loyalty

The Prop Shop turned one of Regal’s own employees–prop maker Jonathan Douglas–into a fan-favorite host. We gave viewers more than behind-the-scenes footage. We gave them a how-to experience that made the magic tangible.

3. We Dominated TikTok on Day One

Knowing Gen Z’s behavior (and knowing TikTok isn’t Instagram), we developed a dedicated TikTok launch that prioritized authenticity and humor. No recycled trailers. No tone-deaf stunts.

We dropped funny moments, featured upcoming merchandise and promos, joined native-first trends, launched influencer campaigns and stayed relentlessly consistent.

4. We Turned Releases Into Real-Life Experiences

We helped both Regal and Marcus Theatres take the fan experience offline and into theaters—where it belongs. From nationwide Mario Day theater takeovers to early screenings hosted by cosplayers and creators, we turned premieres into participatory events.

Bringing People Back to the Box Office

If you want to bring people back to the box office, stop waiting for the comeback. Build it.

  • Extend the timeline. Don’t burn all your buzz in 30 days.
  • Give fans something to do—not just something to see.
  • Build communities, not campaigns.
  • Tap nostalgia, but always offer something new.
  • Invest in content that feels alive—because your audience is.

CinemaCon reminded me how powerful the theater experience can be. But it also made one thing clear—too many brands are relying on spectacle instead of intentional strategy.

At Designsensory, we know how to make brand experiences feel personal again. We’ve done it with Regal. We can do it for you.

Contact us. 

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