designsensory

Working With Us

Engaging Designsensory

For all clients and prospects, Designsensory offers an complimentary, initial discovery meeting to get a snapshot of your strategic design, brand and technology needs. From there, we propose solutions based on our recommendations for solving your problem.

During our discovery period we believe in an honest dialogue about your needs. Our initial recommendations are prescriptive. That is, we seek to solve your core marketing, communication or web site problem(s) first and foremost. If there are other considerations to your decision-making process we suggest you simply let us know. Ultimately, this transparent communication will result in a greater value for both parties, as we can tailor the proposal to meet not only your design and technology needs but also your fiscal and time requirements as well.

 

A Word on Investment

We are cost-competitive but, if you are seeking a bare-bones, cheap solution, we are not the firm for you. We emphasize value over price or cost. Our design, marketing and technical strategies create great economic value for our customers. In exchange for value we seek fair compensation. When we are asked to calculate program investment, we base our estimates on three dimensions: complexity of scope, time requirements and current agency workload. We also track project times and base our estimates on similar historical data.

For small businesses and new ventures with restricted working capital we offer flexible service options and payment terms to make our solutions more accessible. We also maintain special rates for non-profit organizations and philanthropic causes.

 

Service Options

Designsensory offers flexible service terms to meet the needs of our various client relationships. Generally, all of our work relationships fall under a fee-for-service, retainer program, shared revenue, or licensing term.

• Fee for Service: Our fee-for-service option allows a customer to task us with a single project with a specific budget and duration. Alternately, we can be engaged in hourly work where we track time to completion.

• Retained Program: Our retainer program, Designsensory Experience (EXP), is a popular option for customers with ongoing branding, marketing, design or technology needs. EXP provides a variable monthly block of time (e.g. 10 hours per month for 12 months) where you can task us with any project that falls under our capabilities. In the case of underused time, we roll over unused hours to the next month. If your needs produce an overage, we arrange a period to allow you to work them down, otherwise we invoice for the remaining overage at the end of the quarter.

• Shared Revenue: Popular with our e-commerce projects, our shared revenue option decreases the amount of initial capital investment in favor of an ongoing, shared percentage of sales. We track your sales performance and automatically invoice the appropriate amount at the end of the month. This arrangement typically pairs a smaller monthly fee with the shared percentage.

• Licensing: We can opt for licensing agreements in which we partner to either produce software or design objects for sale. Licensing arrangements are generally tiered royalty percentages based on estimated sales and geographical area.

 

Learn more: client communication | design process | technical development

 

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